Hosted PBX Features
Single Number Access & Follow-Me
Provides callers with one number to reach you anywhere, whether you are at the office, on your mobile phone, working from home, or traveling.
Voicemail to Email Messaging
Voicemail messages are automatically converted into audio files and delivered to your email inbox, allowing you to listen anytime from any device.
1-Button Automatic Call Back
Return calls instantly while listening to voicemail messages by pressing a designated button, eliminating the need to dial numbers manually.
Service Flags
Control greetings and messages automatically based on office hours, holidays, or specific schedules to keep callers informed at all times.
Automated Virtual FAX
Send and receive faxes directly from your computer and store them as digital files without needing paper, toner, or a physical fax machine.
Ring Group
Link multiple phone extensions into one group so calls to a single number are answered quickly by the appropriate team members.
Time-of-Day Voicemail Messaging
Automatically redirect voicemail messages to another number during specific hours or days to ensure no important calls are missed.
Call Detail Recording
Monitor detailed call activity across phones or groups to analyze usage, measure performance, and manage peak call times effectively.
Interactive Voice Response
Guide callers through automated voice prompts that help them check account details, order status, or service updates quickly.
Auto Attendant
Automatically direct incoming calls to the right department using a simple menu system without requiring a receptionist.
Phone Features
Call Park
Place a call on hold so anyone in the office can dial the extension and continue the conversation.
Call Recording
Record important phone conversations or conference calls directly from your phone for review and training purposes.
Do Not Disturb
Mute the phone ringer and temporarily ignore incoming calls whenever you need quiet time or focus.
Listen-in / Call Monitoring
Supervisors can listen to calls silently to guide employees and support training without the customer hearing.
“Number Only” Call Display
Displays only the caller’s phone number while protecting identity details and maintaining privacy and credibility.
Hotline
Create a direct point-to-point connection that instantly dials another number for quick and reliable.
Individual Ring Tones
Assign unique ring tones to phones or departments so you instantly recognize which line is ringing.
Phonebook
Store hundreds of contacts with multiple numbers and easily search, import, or export them.
Other Features
Includes call waiting, transfer, forwarding, conferencing, hold, mute, redial, and speed dial for everyday.