How it works
Make your business shine with a user-friendly business phone
and contact center, designed for modern customer needs.
How it works
and contact center, designed for modern customer needs.
How it works
Cloud based PBX
phone systems
IDEAL for companies that want to deal with companies who want to help them succeed
Enjoy all the benefits of a modern phone system while minimizing your monthly costs. Systems consist of smart phone sets connected to a hosted remote server, allowing access to the hundred-plus customizable features.
Benefits
Easy management: Kooltel’s dashboard allows you to manage your call center in real time, adding agents and phone numbers as needed.
Reduced operational costs: Kooltel’s business phone system doesn’t require special skills or additional IT specialists to manage.
Scalability: Kooltel’s cloud-based business phone system isn’t limited by physical constraints, making it easy to scale call center operations.
Affordable: Kooltel offer affordable call and SMS rates, which can help reduce phone expenses.
- No installation of on premise phone system.
- No need to upgrade or maintain system.
- No limit on the number of phone sets that can be added
- Same functionality and feature set as with an on-site system
How it works
Mobile Integration: Cell phones and Laptop Softphone®
Cell phones and voice-enabled smart pads become extensions of your office phone system, allowing access to its activated features and cost savings
- Since calls go through office phone system, cellular air time minutes & long distance costs plummet
- Corresponding lower cost monthly cell plans combine for lower operating expenditures
Laptop-based Soft Kool2phone feature allows calls to be made-received on your laptop using a headset
- All calls are routed through your office phone network
- Screen-based graphic of a phone allows you to click in the phone numbers
Benefits
- Improves your company’s work flows, increasing productivity
- Delivers higher level of service
- Heightens the effectiveness of your staff training
- Increases concentration by minimizing distractions
- Enhances management of your business, even from remote locations