Internet-based (cloud), integrated voice and data systems that deliver superior features and functionality compared to conventional Key or PBX models
Cloud-based Hosted Virtual PBX
On-Site Hosted Virtual PBX
System and Phone Set Features
Mobile (cell phone & laptop) Integration
Multiple locations: VPN - Virtual Private Network
SIP Trunking (lines)
Telephone sets
Post-Sales Support
Typical configuration
Cloud-based Hosted Virtual PBX
Ideal for start-ups and-or a small business
Enjoy all the benefits of a modern phone system while minimizing your monthly costs. Systems consist of smart phone sets connected to a hosted remote server, allowing access to the hundred-plus customizable features. Flexibility and productivity is yours.
Benefits:
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No purchase necessary: pay only a monthly fee per telephone
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No installation of any hardware or software
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No need to upgrade or maintain system
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No limit on the number of phone sets that can be added
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Same functionality and feature set as with an on-site system
Security Assured
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Servers located in secure, air conditioned data facility with multiple levels of back-up
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Even if local Internet access is interrupted, your service remains UP and working
Hosted Virtual PBX – On-Site
Ideal for small to medium businesses
Enjoy the ability to make changes to your phone system such as activating features, adding, or re-assigning phone sets to employees. System consists of a solid-state module whose embedded software contains functionality and entire feature set.
Benefits:
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Minimal space requirements
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Solid state system 99.99998% reliable
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Software updated remotely
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No limit on the number of phone sets that can be added
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No moving parts (in hard drive, power supply, fans) means no overheating
Self-Administered:
System expansion and-or moves, adds, changes to (telephone sets, features) done in-house by your admin person via software-based (computer screen) control panel. Training provided.
System and Phone Features
Choose from over a hundred business-enhancing and customizable features that increase convenience, customer responsiveness and productivity.
For example:
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Voicemail to Email
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Built-In Conferencing
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Find Me, Follow Me Call Forwarding service
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Custom Message Alerts
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Supervised Call Transfers
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Auto Attendant
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Virtual Fax Service
Review several customizable features
Mobile Integration: Cell phones and Laptop Softphone®
Cell phones and voice-enabled smart pads become extensions of your office phone system, allowing access to its activated features and cost savings:
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Since calls go through office phone system, cellular air time minutes & long distance costs plummet
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Corresponding lower cost monthly cell plans combine for lower operating expenditures
Laptop-based Soft Phone® feature allows calls to be made-received on your laptop using a headset.
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All calls are routed through your office phone network
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Screen-based graphic of a phone allows you to click in the phone numbers
View Mobile Integration diagram and How It Works
Benefits:
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Improves your company’s work flows, increasing productivity
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Delivers higher level of service
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Heightens the effectiveness of your staff training
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Increases concentration by minimizing distractions
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Enhances management of your business, even from remote locations
Multiple Locations: (VPN) Virtual Private Network
Have two (2) or more offices and concerned about customer responsiveness, duplication of services, or the time it takes for your employees to connect to each other?
A (VPN) Virtual Private Network solves these problems by integrating 2 or more phone systems into a single one.
Benefits:
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Dramatically improving customer responsiveness and service
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Direct in-company communications
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Easier access to important company’s contacts
View (VPN) Virtual Private Network diagram
Telephone sets
Three (3) digital models have a variety of built-in features easily modified to your employees’ needs and tastes.
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Large screens allow you to clearly see call status, name-number and phone activity
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Notable features:
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Phonebook – 300 entries, each with 3 phone numbers / search, import, export
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Lists of missed, received, dialed and forwarded calls (100 entries)
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Accepts SMS cell phone text messages
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Distinctive ring tone selection (8000 selections)
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Review phone set features
SIP Trunks
Provide access to the public (Bell) telephone network through your Internet connection. Number of lines-trunks determined on the basis of calling patterns and calculations.
Benefits:
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Due to higher call capacity, fewer SIP trunks-lines required compared to existing Bell lines
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Excellent call quality
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No long term contracts
Post-sales support:
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Training on system-phone set features and administration
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Calls returned same day
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The time is taken to talk you through an issue
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Site visits, if necessary
Typical system configuration:
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Hosted Virtual PBX or On-Site Virtual PBX
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SIP trunks
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Telephone sets
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Toll free number – Free
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Virtual Fax service – Built-in
